“Right To Service -2012

As per the Kerala State Right to Service Act -2012, the services rendered by Ground Water Department to the public and the details of designated officers, stipulated time limit, the first appellate authority and the second appellate authority are specified as follows:-”

 

Sl.No.	Name of the Activity/Service	Stipulated time limit	Designated Officer	First Appellate authority	Second Appellate authority
1	Investigation for Groundwater Abstraction Structures	1 Year As per seniority giving priority to Government work	Hydrogeologist in his/her absence Junior Hydrogeologist/ Junior Geophysicist	District Officer	Director
2	Construction of Tube well, Bore well and Filter point wells	Tube well – 1 year Bore well  –  1 year Filter point well – 6months	Assistant Executive Engineer in his / her absence Assistant Engineer	District Officer	Director
3	Developing of Bore wells/ Tube wells	6 months	Assistant Executive Engineer in his / her absence Assistant Engineer	District Officer	Director
4	Yield Test	6 months	Junior Hydrogeologist/ Assistant Engineer	District Officer	Director
5	Issuing of permits/ Conversion permits	90 days	Hydrogeologist in his/her absence Junior Hydrogeologist	District Officer	Director
6	Well logging	1 week	Geophysicist in his/her absence Junior Geophysicist	District Officer	Director
7	Providing Hydrology Project Data available with the Department	1 week	Hydrogeologist in his/her absence Junior Hydrogeologist	District Officer in case of District Offices & Superintending Hydrogeologist in case of Directorate	Director
8	Water Quality Analysis	2 weeks	Junior chemist in his / her absence Chemical Assistant	Executive Chemist	Director
9	Reporting vacancies to Kerala Public Service Commission	1 month	Senior Superintendent	Administrative Officer	Director